by Diego Nascimento

I always observe people talking about technology and offering as an example the cell phone, tablet or computer.  I have nothing against this, but what I want to make clear today is that there is a world beyond cables and connections, and, if used correctly, it can broaden your understandingof who is on the other side. If we divide TECHNOLOGY into two parts it would be: techno = technical, art or craft and on the other side, logy = study (Can you see how the Greek language influences our vocabulary?).

When you talk to your co-workers remember that everyday things, no matter how insignificant they may seem, are the fruit of technology. Do you need an example? The tip of your pen cap can be considered a technological breakthrough; after all, this famous annotation tool doesn’t need not be jostling from side to side in your pocket or buried in a book if there is way to attachment it. A clothespin is another remarkable invention: how many clothes have been left fluttering in the wind? The same can be said of keychains, cutlery, tape, paperclips and many other objects that lurk in the background of that old drawer in the office or at home.

In short, use simple language to explain things. In a meeting, for example, it is likely that not all persons have an easy time with mobile or computer software devices. It’s helpful to remember that “every person has a different way of doing things.” Be careful. I’ve had a chance to speak in many places and, ultimately, I realize that a simpler, more direct approach (respecting the rules of the Portuguese language, ha, ha…) would bring a deeper understanding.

Turn the moments of conversation/instruction into opportunities, not barriers. I consider the person a great communicator who translates the difficult into something simple and turns nothing into everything.  Never let your listener walk away with a mind full of questions. Offer anintelligent word!

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