By Diego Nascimento Perhaps you might ask yourself:  Is it possible to work every day with a good attitude, even though you encounter challenges in

By Diego Nascimento Today I will be speaking with regard to a fictional movie I watched a few months ago.  I will make some changes

By Diego Nascimento In the article for today I want to suggest an exercise:  What’s the first thing that comes to other people’s mind when

By Diego Nascimento Last month we were surprised by the “Supermoon” phenomenon.   According to the star gazers, as seen from the Earth the star grew

By Diego Nascimento Some years ago my family bought a cordless phone to replace an old device in our living room.  On the first day, there

By Diego Nascimento I have had the opportunity to talk to many people who complain about the lack of customer service when it comes to some

By Diego Nascimento It is a tradition on New Year’s Eve for many people to make a list of resolutions for the next 365 days. 

By Diego Nascimento Once I needed some information to complete the purchase of an electronic product.  The saleswoman complied with all the rules of good

By Diego Nascimento The voice is an essential tool when the subject is ASSISTANCE (either personally or over the phone).   As I have observed various

By Diego Nascimento Have you ever met a coworker who spends more time complaining about the company instead of CONTRIBUITING to the goals of the team? Usually