by Diego Nascimento Last week I spent six hours waiting for a flight; the delay was due to bad weather in Sao Paulo’s capital, where

by Diego Nascimento I remember that during my teenage years an interesting commercial was aired on all channels; in the advertisement, several people appeared in daily

by Diego Nascimento I’ve seen small projects become huge in the marketplace; I’ve heard about daring to dream that wouldn’t work out on paper or even reports of

by Diego Nascimento In my last article I talked about the conscious use of the phone, remember? This week I will continue sowing tips for good conduct in

by Diego Nascimento Perhaps you know people who go beyond the limits of common-sense and use the company phone to relay some family message or

by Diego Nascimento Saying goodbye is not an easy task. For years we  have talked and exchanged ideas. A book consists of chapters and so

by Diego Nascimento If you use glasses daily (especially for reading), know that this accessory influences your facial expressions, and you should be careful.  Do you think I’m

by Diego Nascimento Have you heard about sincerity? This word is defined in the Houaiss dictionary as something “that is said or done in an honest manner,

by Diego Nascimento For some time now I have been awakened to the study of a subject rarely discussed:  body language. Did you know that a

by Diego Nascimento Over these last years I have recorded in my articles several tips on customer service, professional attitude, etc. … For the first